DeLonghi PAC W130E 13,000-BTU Eco-Friendly Portable Air Conditioner Review

DeLonghi PAC W130E 13,000-BTU Eco-Friendly Portable Air Conditioner
Average Reviews:

(More customer reviews)
I admit, I got suckered into buying this unit because of the marketing and slick featureset. What a disappointment.

I am returning it as quickly as possible, and would probably avoid Delonghi products going forward. I was trying to get information on where to buy replacement filters from Delonghi USA (& Canada), the former did not reply to several emails (USA tech support), and the latter - the Canadian support email bounced (no such mailbox). What a joke.

PROS:
Really nice & modern color scheme, graphite and silver.
Pretty blue LCD that displays everything you need to know.
Eco-friendly refrigerant
Side handles (because its very heavy)
3M Biosilver Techsystem

CONS:
VERY Noisy - sounds like an old dishwasher when cooling in Water to Air mode (swishing noise, I am guessing the rotary engine cooling off using the water).
Water refilling to get optimal cooling (to get 13K BTU) is annoying & frequent (Tested on a very hot day I had to refill it every 6 hours), I would bet that most people would give up on this eventually. Without the water, this unit does 9000 BTU in air cooling.
Huge - This thing is only portable due to the casters. Very bulky.
No Oscillating Louvers! The air is blown up in one direction, no choice.
No information on how (part#?) or where to buy the 3M filters that should be replaced once a year.
Heavy - Perhaps I'm being picky here, but this thing is so heavy (128 lbs).

What I recommend instead: The Sharp CVP10MX, as most people here (Amazon) have had a great experience with it. I recommend you have a look.

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Product Description:
Stylish, easy to operate, and eco-friendly, this DeLonghi PAC W130E portable air conditioner makes a welcome indoor companion when the temperatures outside start to rise. Designed for cooling large spaces up to 450 square feet in size, the sleekly shaped unit uses environmentally-friendly R410a refrigerant gas to help protect the environment and the ozone layer. Its refrigerant also provides energy-efficient operation, using less energy to deliver the same amount of cooling as other refrigerant types. For faster, quieter, and even more efficient cooling, add water to the air conditioner's 14-liter internal tank and enjoy up to 12 hours of continuous water operation on one of three settings. The Turbo mode offers 13,000 BTUs of maximum cooling power; the Supercool mode offers 11,000 BTUs of cooling; and if the water runs out, the unit will automatically switch to Cool mode for 9,000 BTUs of cooling.
In addition to chilling the air, the unit also functions as a dripless dehumidifier (no container to empty!) and can remove up to 70 pints of water per day. Additional features include an easy-to-read LCD display, a fully featured remote control, a 24-hour programmable timer, Sleep and Smart modes, built-in air filtration, an energy-efficient adjustable thermostat, and quiet performance thanks to the high-efficiency compressor and components. Durable caster wheels and side handles provide portability, and the included window bracket and exhaust hose ensure easy installation. Designed and engineered in Italy, the air conditioner measures approximately 15 inches by 18-1/4 inches by 30-1/2 inches and carries a one-year limited warranty.

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